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FAQ

About Our Art

 

Q: What kind of art do you sell? A: We specialize in modern, sophisticated abstract art. Each piece in the Calm Canvas Collective is a carefully curated work designed to bring a serene, calming, and elegant atmosphere to your home.

Q: Are these original paintings? A: Our artworks are high-quality reproductions of original digital designs. To ensure the best possible quality and detail, we use a premium giclée printing process on museum-grade canvas.

Q: What materials are your canvases made of? A: We are committed to gallery-quality materials. Our canvases are made from a premium, acid-free poly-cotton blend, stretched over a solid 1.25" deep wood frame. We use archival, pigment-based inks to ensure your artwork remains vibrant and resists fading for years to come.

Q: How accurate are the colors I see on my screen? A: We take great care to ensure the colors in our product photos are as accurate as possible. However, please be aware that the colors you see can vary slightly depending on the calibration and settings of your individual monitor or screen. We are confident that you will find the real-life colors to be rich, vibrant, and true to the artistic vision.

Q: How do I care for my new canvas print? A: Your canvas is designed to last a lifetime with proper care. To clean, gently wipe off any dust using a clean, dry, soft cloth. To ensure color longevity, please avoid hanging your artwork in a location with prolonged, direct sunlight.

Q: Does the art come with a decorative frame? A: Our canvases are "gallery-wrapped," meaning the canvas is stretched over a sturdy, 1.25" deep internal wood frame and is ready to hang upon arrival. They do not come with an external, decorative frame. This gives you the flexibility to hang the art as is for a clean, modern look, or to have it framed by a local professional to perfectly match your home's decor.


 

Ordering & Production

 

Q: How is the art produced? A: To ensure quality and reduce waste, every canvas is made-to-order just for you. When you place an order, our expert print partners custom-print, hand-stretch, and carefully inspect your chosen artwork before shipping it out.

Q: Can I cancel or change my order? A: Because each piece is custom-made, all orders are sent to production shortly after they are placed. If you need to change or cancel your order, please contact us at [Your Contact Email] within 2 hours of placing it. We will do our best to accommodate your request, but we cannot guarantee changes can be made once an order has entered the production process.

Q: What sizes are available? A: Each artwork is offered in sizes that are true to its original, intended aspect ratio (e.g., Square, Portrait, or Landscape). You can find the specific sizes available for each piece on its product page.

Q: Can I request a custom size or a color alteration? A: At this time, we are not able to offer custom sizes or color alterations for our artworks. Each piece is offered in a curated selection of sizes that are true to its original artistic composition. However, we are always adding new pieces to our collections, so we invite you to subscribe to our newsletter to stay updated!


 

Shipping & Delivery

 

Q: How long will it take to get my art? A: Our process includes a production time of approximately 3-5 business days and a shipping time of 5-7 business days for domestic orders. You can typically expect your new artwork to arrive within 8-12 business days from the time you place your order.

Q: How can I track my order? A: The moment your artwork ships, you will receive a shipping confirmation email containing a tracking number. You can use this to follow your piece on its journey to you.

Q: Do you ship internationally? A: Yes, we are happy to ship our art to collectors around the world. Please note that international shipping times can vary, and any applicable customs fees or duties are the responsibility of the customer.


 

Returns & Quality Promise

 

Q: What is your return policy? A: Because each artwork is custom-printed on demand, we are unable to accept general returns or exchanges. However, we stand behind the quality of our art 100%.

Q: What if my art arrives damaged? A: Your satisfaction is our top priority. In the rare event that your canvas arrives damaged or with a print quality issue, please contact us within 30 days of delivery. Be sure to include a photo of the issue, and we will gladly work with you to arrange a free replacement.

FAQ / Calm Canvas Collective Skip to content

FREE SHIPPING ON ALL PURCHASES IN THE USA

SIGN UP FOR 10% OFF YOUR FIRST PURCHASE

FAQ

About Our Art

 

Q: What kind of art do you sell? A: We specialize in modern, sophisticated abstract art. Each piece in the Calm Canvas Collective is a carefully curated work designed to bring a serene, calming, and elegant atmosphere to your home.

Q: Are these original paintings? A: Our artworks are high-quality reproductions of original digital designs. To ensure the best possible quality and detail, we use a premium giclée printing process on museum-grade canvas.

Q: What materials are your canvases made of? A: We are committed to gallery-quality materials. Our canvases are made from a premium, acid-free poly-cotton blend, stretched over a solid 1.25" deep wood frame. We use archival, pigment-based inks to ensure your artwork remains vibrant and resists fading for years to come.

Q: How accurate are the colors I see on my screen? A: We take great care to ensure the colors in our product photos are as accurate as possible. However, please be aware that the colors you see can vary slightly depending on the calibration and settings of your individual monitor or screen. We are confident that you will find the real-life colors to be rich, vibrant, and true to the artistic vision.

Q: How do I care for my new canvas print? A: Your canvas is designed to last a lifetime with proper care. To clean, gently wipe off any dust using a clean, dry, soft cloth. To ensure color longevity, please avoid hanging your artwork in a location with prolonged, direct sunlight.

Q: Does the art come with a decorative frame? A: Our canvases are "gallery-wrapped," meaning the canvas is stretched over a sturdy, 1.25" deep internal wood frame and is ready to hang upon arrival. They do not come with an external, decorative frame. This gives you the flexibility to hang the art as is for a clean, modern look, or to have it framed by a local professional to perfectly match your home's decor.


 

Ordering & Production

 

Q: How is the art produced? A: To ensure quality and reduce waste, every canvas is made-to-order just for you. When you place an order, our expert print partners custom-print, hand-stretch, and carefully inspect your chosen artwork before shipping it out.

Q: Can I cancel or change my order? A: Because each piece is custom-made, all orders are sent to production shortly after they are placed. If you need to change or cancel your order, please contact us at [Your Contact Email] within 2 hours of placing it. We will do our best to accommodate your request, but we cannot guarantee changes can be made once an order has entered the production process.

Q: What sizes are available? A: Each artwork is offered in sizes that are true to its original, intended aspect ratio (e.g., Square, Portrait, or Landscape). You can find the specific sizes available for each piece on its product page.

Q: Can I request a custom size or a color alteration? A: At this time, we are not able to offer custom sizes or color alterations for our artworks. Each piece is offered in a curated selection of sizes that are true to its original artistic composition. However, we are always adding new pieces to our collections, so we invite you to subscribe to our newsletter to stay updated!


 

Shipping & Delivery

 

Q: How long will it take to get my art? A: Our process includes a production time of approximately 3-5 business days and a shipping time of 5-7 business days for domestic orders. You can typically expect your new artwork to arrive within 8-12 business days from the time you place your order.

Q: How can I track my order? A: The moment your artwork ships, you will receive a shipping confirmation email containing a tracking number. You can use this to follow your piece on its journey to you.

Q: Do you ship internationally? A: Yes, we are happy to ship our art to collectors around the world. Please note that international shipping times can vary, and any applicable customs fees or duties are the responsibility of the customer.


 

Returns & Quality Promise

 

Q: What is your return policy? A: Because each artwork is custom-printed on demand, we are unable to accept general returns or exchanges. However, we stand behind the quality of our art 100%.

Q: What if my art arrives damaged? A: Your satisfaction is our top priority. In the rare event that your canvas arrives damaged or with a print quality issue, please contact us within 30 days of delivery. Be sure to include a photo of the issue, and we will gladly work with you to arrange a free replacement.